Privacy Policy

Effective Date: October 2025
Company: MenTiesPurple
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@mentiespurple.shop

1. Introduction

At MenTiesPurple, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website www.mentiespurple.shop.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect both personal and non-personal information to process orders and improve your shopping experience.

a) Personal Information

When you make a purchase or register an account, we may collect:

Full name
Email address
Billing and shipping addresses
Phone number
Payment details (processed securely through third-party payment gateways)

b) Non-Personal Information

We automatically collect information such as:

IP address
Browser type and version
Device details (mobile, desktop, tablet)
Pages viewed, time spent, and referring websites

This information helps us understand how visitors use our site and improve its functionality.

3. How We Use Your Information

Your information is used only to provide and enhance our services, including:

Processing and fulfilling your orders
Communicating with you about your purchase, delivery, or returns
Responding to customer inquiries and support requests
Sending order confirmations, shipping updates, and promotional offers (if you opt in)
Preventing fraudulent transactions and ensuring website security

We will never sell or rent your information to any third party.

4. Payment Information

All payment transactions are processed securely through PCI DSS-compliant payment providers.
We do not store your full credit card details on our servers.
Payment details are encrypted using SSL (Secure Socket Layer) technology to ensure your data remains private and protected during transmission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

Enable cart and checkout functionality
Analyze site performance and improve user experience
Remember user preferences (like currency or region)

You can disable cookies in your browser settings, but some site features may not work properly as a result.

6. Third-Party Services

We may share limited information with trusted third parties who help us operate our business, such as:

Payment processors (e.g., Shopify Payments, PayPal, Stripe)
Shipping and logistics partners
Analytics providers (e.g., Google Analytics)
Email marketing platforms (for order updates and newsletters, if subscribed)

These partners are only given the information necessary to perform their services and are obligated to protect your privacy.

7. Data Retention

We retain your personal data only as long as necessary to:

Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our agreements

You may request deletion of your data at any time by contacting us at info@mentiespurple.shop.

8. Your Rights

You have the right to:

Access and request a copy of your personal data
Request corrections to any inaccurate information
Withdraw consent for marketing communications
Request data deletion (subject to legal obligations)

To exercise any of these rights, contact us via info@mentiespurple.shop.

9. Data Security

We use secure servers, SSL encryption, and other advanced security technologies to protect your personal data from unauthorized access, alteration, or disclosure.
However, please note that no online transmission is 100% secure, and you share information at your own risk.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance.
All updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

MenTiesPurple
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@mentiespurple.shop